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FAQ.

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  • How do I know if my insurance covers a Telehealth service with Perfecto Medical Clinic?
    Begin by setting up your account or signing up Then book a Telemedicine service and we will confirm your eligibility. If you aren’t eligible for Perfecto Medical Clinic through your insurance, you can still access Perfecto Medical Clinic services at a flat rate per visit.
  • How can Perfecto Medical Clinic help me?
    Perfecto Medical Clinic provides you with access to a family doctor and medical expert who is ready to help you and your family from your home or wherever you are. We offer a wide range of services, including but not limited to: - Everyday care for children & family. - Doctor can prescribe treatment for non-emergency conditions. - Referrals for laboratories. - Referral to see a specialist who can help with your specific medical needs. - Get advice and answers on a medical condition. - Get diagnosis and treatment options. - Certified Medical Marijuana Doctor available.
  • Who is the Perfecto Medical Clinic doctor?
    Our care is provided by a U.S. board-certified family doctor licensed to practice medicine in the U.S.
  • How do I set up an account?
    Click the Log In button and fill out the Sign Up form.
  • How do I book a Telehealth service?
    It's easy, just follow this steps: Log In or Sign Up. Click on the "Book Now" button. Select an availabel date. Select an availabel time for that date. Click the "Next" button. Review your booking and click the "Next" button. Fill out the required fields. Click the "Book It" button. Great, you're booked! You will receive a confirmation email and text.
  • How do I see or review my upcoming booking?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Bookings Click the "Upcoming" tab. *You can always use our chat, e-mail or call us.
  • How do I cancel a Telehealth service?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Bookings Under the "Upcoming" tab click the "Cancel" button. A pop up window will ask you if you're sure you want to cancel Telehealth. Click "Yes" and you're done! *You can always use our chat, e-mail or call us.
  • How do I reschedule a Telehealth service?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Bookings Under the "Upcoming" tab click the "Reschedule" button. Pick an availabel date and time and follow the booking steps. *You can always use our chat, e-mail or call us.
  • How do I access my booking history?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Bookings Under the "History" tab.
  • How do I access my account?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Account
  • How do I change my account information?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Account Now you can change or add an e-mail and telephone number.
  • What are the payment methods accepted in Perfecto Medical Clinic?
    We accept the following payment methods: Visa MasterCard American Express Discover PayPal
  • How do I pay my Invoice?
    After you successfully booked your Telehealth consultation, you will receive an invoice via email with a direct link to make your payment.
Spanish FAQ
  • How do I know if my insurance covers a Telehealth service with Perfecto Medical Clinic?
    Begin by setting up your account or signing up Then book a Telemedicine service and we will confirm your eligibility. If you aren’t eligible for Perfecto Medical Clinic through your insurance, you can still access Perfecto Medical Clinic services at a flat rate per visit.
  • How can Perfecto Medical Clinic help me?
    Perfecto Medical Clinic provides you with access to a family doctor and medical expert who is ready to help you and your family from your home or wherever you are. We offer a wide range of services, including but not limited to: - Everyday care for children & family. - Doctor can prescribe treatment for non-emergency conditions. - Referrals for laboratories. - Referral to see a specialist who can help with your specific medical needs. - Get advice and answers on a medical condition. - Get diagnosis and treatment options. - Certified Medical Marijuana Doctor available.
  • Who is the Perfecto Medical Clinic doctor?
    Our care is provided by a U.S. board-certified family doctor licensed to practice medicine in the U.S.
  • How do I set up an account?
    Click the Log In button and fill out the Sign Up form.
  • How do I book a Telehealth service?
    It's easy, just follow this steps: Log In or Sign Up. Click on the "Book Now" button. Select an availabel date. Select an availabel time for that date. Click the "Next" button. Review your booking and click the "Next" button. Fill out the required fields. Click the "Book It" button. Great, you're booked! You will receive a confirmation email and text.
  • How do I see or review my upcoming booking?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Bookings Click the "Upcoming" tab. *You can always use our chat, e-mail or call us.
  • How do I cancel a Telehealth service?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Bookings Under the "Upcoming" tab click the "Cancel" button. A pop up window will ask you if you're sure you want to cancel Telehealth. Click "Yes" and you're done! *You can always use our chat, e-mail or call us.
  • How do I reschedule a Telehealth service?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Bookings Under the "Upcoming" tab click the "Reschedule" button. Pick an availabel date and time and follow the booking steps. *You can always use our chat, e-mail or call us.
  • How do I access my booking history?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Bookings Under the "History" tab.
  • How do I access my account?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Account
  • How do I change my account information?
    It's easy, just follow this steps: Log In or Sign Up. Click on your name on the top right corner of the page. Choose My Account Now you can change or add an e-mail and telephone number.
  • What are the payment methods accepted in Perfecto Medical Clinic?
    We accept the following payment methods: Visa MasterCard American Express Discover PayPal
  • How do I pay my Invoice?
    After you successfully booked your Telehealth consultation, you will receive an invoice via email with a direct link to make your payment.
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